Service Request Form "*" indicates required fields Today MM slash DD slash YYYY Please note that our customer service department will be closed for the construction holiday in Quebec (July 28th - Aug 1st). All after sales service requests will be processed the week of August 4th. Thank you for your collaboration and understanding. Product informationService type* Parts Service Please Note: Charges will apply when the service required does not fall under the terms of our guarantee. Not sure how to find your serial number? Click here for instructions.Standard Door's Confirmation/ Serial#:*or a Proof of Purchase / image of product serial number:*Accepted file types: jpg, jpeg, gif, png, pdf, tiff, Max. file size: 7 MB. Please upload an image of your bill or serial number.Dealer InformationDealer Name:*Email* Inspected by:*Service Location Information:On-Site Contact Name:* First Last Country*CanadaUnited StatesAddress of Service Location:* Street Address Address Line 2 City AlbertaBritish ColumbiaManitobaNew BrunswickNewfoundland and LabradorNorthwest TerritoriesNova ScotiaNunavutOntarioPrince Edward IslandQuebecSaskatchewanYukon Province Postal Code Address:* Street Address Address Line 2 City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code Phone # 1:** Home Work Cell Phone # 2:* Home Work Cell Do you want the homeowner to be notified via e-mail that we have received this service request? Yes No Homeowner Email* Enter Email Confirm Email Reason For Service / Parts RequiredDescription of issue / Part(s) required:*Additional Comments:NOTE: A Photo is required to process this request, if you are unsure of what to photograph, please submit a photo of the door Please upload at least 1 photo of the issue (max of 10):* Drop files here or Select files Accepted file types: jpg, gif, png, jpeg, tiff, pdf, Max. file size: 7 MB, Max. files: 10. This field is hidden when viewing the formPlease upload a photo of the issue (max of 10): Drop files here or Select files Accepted file types: jpg, gif, png, jpeg, tiff, pdf, Max. file size: 7 MB, Max. files: 10. If you want to send more photos, please send an email to [email protected] with your serial number in the subject line.
